Word of Promise App FAQ

1: How do I download the entire audio?

2: What is the Study Bible?

The app offers two Study Bibles; The KJV and the NKJV Study Bible. You get the reliability of the Thomas Nelson's Study Bibles with the intuitive interface tailored specially to make studying the word of God easy. With just a tap of your finger you can access all the content throughout the Bible without losing your current verse.

3: How do I bring up the Study Tree?

To access the Tree simply tap and hold your finger on a verse and select the Tree icon; the Tree pane will appear at the bottom.

4: How do I create a bookmark, highlight, make notes or share?

Tap and hold your finger over the verse to bring up the menu and choose your action

Bookmark, highlight, make notes and share your favorite verses throughout the Bible. If you are signed in, all your personal data is synced up to our servers allowing you access to them at any time on any device. Easily access all your data from the Bible menu, selecting the appropriate icon

5: How do I create tags to organize my content?

This version introduces the Tag Manager. The Tag Manager will help you organize your playlists, bookmarks, highlights and notes.

Adding a tag to an existing playlist:

6: Besides the Word of Promise Audio, what else is available with the app?

7: The NKJV Study Bible is the default Bible. How do I switch to another Bible?

8: Where are the audio controls on my iPad, they are not present?

Close the App completely by double tapping the iPad's home button and swiping the App away. Once you re-open the App the controls should be present.

9: How do I install the app I bought for my iPhone on my iPad or iPod?

On your iPhone:

On your new iPad or iPod:

If you purchased the COMPLETE version (not doing an in-app purchase)
Please email us at wop_feedback@futuresoft.com to give you further instructions

If you made an In App Purchase through iTunes:

10: How do I install the App I bought for my iPhone (iPad) on my Android device?

First Step - On your iPhone (iPad or iPod):

Second Step - On the Android device:

11: I have the app on two devices but they are not synchronized

To synchronize your devices you must have an account in the app
The app will backup and synchronize your bookmarks, highlights, notes, playlists and *reading position (*not turned on by default)

On your iPhone (iPad or iPod):

On your other devices:

12: I lost my iPhone (iPad or iPod) and want to install the app in my new iPhone (iPad or iPod)

If you purchased the COMPLETE version (not doing an in-app purchase)
Please email us at wop_feedback@futuresoft.com to give you further instructions

If you made an In App Purchase through iTunes:

13: I forgot my password, what can I do?

14: Does the app need Internet connection to play?

No, once the files have been downloaded the audio resides on the device and does not need an Internet connection to play (please refer to question number 1 for instructions to download the entire audio).

15: How do I change the audio quality?

16: How do I create a playlist inside the App?

17: How do I Edit a Playlist?

18: How do I access the Web Bible?

19: How do I purchase the Word of Promise as a Gift?

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